Active incident · posted by the vendor
View on source(opens in a new tab)Degradation: Agentforce, Salesforce Services
- Investigating
“The metadata refresh in lakehouse is complete. We’re continuing to make steady progress with clearing cached metadata. We’re running this process at a measured pace to protect service for all customers. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup finishes. We’ll continue monitoring and share further updates as progress continues.”
- Investigating
“The metadata refresh in lakehouse is complete. We’re continuing to make steady progress with clearing the cached metadata. We’re running this process at a measured pace to protect the service for all customers. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup finishes. We’ll continue monitoring and share further updates as progress continues.”
- Investigating
“We’re continuing our efforts to clear the affected data to restore normal service. The data refresh is nearly complete and we are still clearing cached data that can cause errors. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup completes. The Known Issue article remains available with workaround steps: https://help.salesforce.com/s/issue?id=a02g700000BAWcz We’ll continue monitoring the recovery and share further updates as progress is made.”
- Investigating
“We’re continuing the process to clear the affected data and restore normal service. In the meantime, we've also published a Known Issue article containing workaround steps that affected customers can follow to view the impacted records. Known Issue Article: https://help.salesforce.com/s/issue?id=a02g700000BAWcz We'll provide another update as additional information becomes available.”
- Investigating
“We’ve become aware that a subset of customers are continuing to experience errors when viewing certain records within Salesforce. We've identified the trigger as stale cached data remaining from the earlier issue and are running a process to clear the affected data and restore normal service. This process is expected to take a few hours to complete. We'll provide another update as additional information becomes available.”
- 3 earlier updates on the source(opens in a new tab)