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Yes. Salesforce reports degraded performance.

Official status, read at 14:16 UTC · since 12:27 UTC · Source ↗

Active incident · posted by the vendor

View on source(opens in a new tab)

Degradation: Agentforce, Salesforce Services

InvestigatingMinor impact
  1. Investigating

    “The metadata refresh in lakehouse is complete. We’re continuing to make steady progress with clearing cached metadata. We’re running this process at a measured pace to protect service for all customers. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup finishes. We’ll continue monitoring and share further updates as progress continues.”

  2. Investigating

    “The metadata refresh in lakehouse is complete. We’re continuing to make steady progress with clearing the cached metadata. We’re running this process at a measured pace to protect the service for all customers. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup finishes. We’ll continue monitoring and share further updates as progress continues.”

  3. Investigating

    “We’re continuing our efforts to clear the affected data to restore normal service. The data refresh is nearly complete and we are still clearing cached data that can cause errors. Some customers may still see intermittent errors when viewing Data Lake Objects until the cleanup completes. The Known Issue article remains available with workaround steps: https://help.salesforce.com/s/issue?id=a02g700000BAWcz We’ll continue monitoring the recovery and share further updates as progress is made.”

  4. Investigating

    “We’re continuing the process to clear the affected data and restore normal service. In the meantime, we've also published a Known Issue article containing workaround steps that affected customers can follow to view the impacted records. Known Issue Article: https://help.salesforce.com/s/issue?id=a02g700000BAWcz We'll provide another update as additional information becomes available.”

  5. Investigating

    “We’ve become aware that a subset of customers are continuing to experience errors when viewing certain records within Salesforce. We've identified the trigger as stale cached data remaining from the earlier issue and are running a process to clear the affected data and restore normal service. This process is expected to take a few hours to complete. We'll provide another update as additional information becomes available.”

  6. 3 earlier updates on the source(opens in a new tab)

Active incident · posted by the vendor

View on source(opens in a new tab)

Degradation: Spiff

InvestigatingMinor impact
  1. Investigating

    “We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information”

  2. Investigating

    “We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information”

  3. Investigating

    “We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.”

  4. Investigating

    “We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.”

  5. Investigating

    “We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information”

  6. 3 earlier updates on the source(opens in a new tab)

Components

12 components in 7 groups · last 30 days

  • Salesforce ServicesDegraded performance
  • SpiffDegraded performance

  • Point of Sale (POS)Operational

Past incidents

Last 90 days · 0 incidents

Salesforce posted no other incidents in the last 90 days that StatusTick has read.