Active incident · posted by the vendor
View on source(opens in a new tab)[EU][Backup as a Service] - Backup Agent infrastructure incident notification
InvestigatingMinor impact
- Investigating
“We are currently investigating an incident affecting our Backup as a Service offering, which is causing temporary functionality issue in the EU region. Here are some supplementary details : Start time : 01/10/2026 10:00 UTC Impacted Service(s) : Backup Agent infrastructure in Europe is experiencing some issues. Customers Impact : Customers may experience issues on connection and delivery of agents. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.”