Skip to content
Get alerts

Developer tools

Docusign

Yes. Docusign reports degraded performance.

Official status, read at 21:55 UTC · since 20:44 UTC · Source ↗

Active incident · posted by the vendor

Customers unable to access custom scripts following recent update (Incident 5878)

InvestigatingMinor impact
  1. Investigating

    “Support teams continue to investigate and have found that this issue impacted a smaller subset of customers than originally reported. Teams continue to troubleshoot and work with third parties to mitigate impact for affected users. Our next update will occur when a significant change in status has been confirmed.”

  2. Investigating

    “We are continuing to investigate this issue. Next update will occur at or before 5p PT/ 8p ET.”

  3. Investigating

    “We are continuing to investigate this issue. Next update will occur at or before 3p PT/ 6p ET.”

  4. Investigating

    “A small subset of customer are reporting that they are unable to use their custom scripts following a recent update. We are actively investigating the issue and its cause.”

Components

68 components in 11 groups · last 30 days

  • eSignature · NA1Degraded performance

Past incidents

Last 90 days · 3 incidents

  • Failures to grant users access to CLM in account admin (Incident 5922)Minor3 h 53 min
  • CLM workflow update salesforce step latency (Incident 5893)Minor2 d 2 h
  • Customers may experience intermittent disruption logging in and using services (Incident 5888)Minor1 h 55 min